jOKER fiBER

Changing the Face of the ISP Industry in India, Putting Smiles on Faces
jOKER fiBER
jOKER fiBER

jOKER fiBER: Changing the Face of the ISP Industry in India, Putting Smiles on Faces

As the World Wide Web undergoes its evolution into the next generation, commonly known as Web 2.0, the significance of high-speed internet connectivity in promoting globalization and fostering growth for the country cannot be overstated. Nevertheless, the current state of internet connectivity in India is rather perplexing.

Several official surveys conducted recently suggest that only twenty-eight per cent of the Indian population has access to the internet, which is very less compared to the population accessing high-speed internet in developed countries.

India ranks 97th globally with an average peak connection speed of 5.6 Mbps, yet most of the areas receive below 512kbps.

Not only India but most of the developing nations have also been enduring a similar crisis which obstructs their growth. Immediate efforts towards bridging this digital divide grab the utmost concern to spread the Web worldwide.

Recognizing this disparity, a cohort of visionaries and experts embarked on a mission to catalyze transformation within their native Tamil Nadu. Here, 28 million internet consumers grappled daily with an average internet speed of a mere 1.15 Mbps.

The team established jOKER fiBER targeting to take this average speed to as high as 1Gbps. jOKER fiBER is the brainchild of Bass Jokernet Private Limited, founded in 2015 at Tiruchirappalli.

Within just a few months of its establishment, jOKER fiBER swiftly established a formidable presence in the market by delivering ultrafast internet services via FTTH (Fiber to the Home), guaranteeing uninterrupted streaming and connectivity experiences.

The company is the First fiber-based ISP (Internet Service Provider) in Tiruchirappalli and the First ISP with an IPV6-based network in India. In line with PMO's Digital India project, jOKER fiBER aims to deliver faster internet connectivity with economical pricing to every home to make Digital India a reality.

Unique Portfolio

The company offers an extensive portfolio that encompasses attractive plans for both residential and business users, referred to as 'Tickets'. These 'Tickets' are further categorized into Jack, Queen, King, and Ace, each brimming with a compelling array of features and benefits.

The Internet Leased Line ticket delivers dedicated one-to-one internet connectivity via fiber as its core service, enhancing the offering with additional features such as symmetric bandwidth, minimal latency, and negligible packet loss. The unique features of Joker's portfolio that make its services unparalleled are:

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  • Self-monitoring web interface portal for the customer

  • Near perfect End to End SLA

  • End to the End fiber network

  • Dedicated 24×7 Consumer Support team

  • Best resources for DDoS attacks

  • Ipv6 network for the extensible address space

  • Dedicated 24×7 Antivirus monitoring

  • Multiple backhaul connectivity

  • Digitalized payment process

The landscape of the ISP industry in India has always lacked competent customer support services and robust network infrastructure.

The founders of jOKER fiBER stepped into an entrepreneurial journey in this sector after rigorous research and analysis of the underlying root causes as well as having figured out the best possible solutions.

Since its establishment, the company has been following a clear strategy to provide the highest standard of services. The company has taken a calculated risk by investing in creating a world-class network infrastructure that has huge growth opportunities.

jOKER fiBER's services are a testament to their unparalleled quality, a distinction that has enabled the company to secure a firm position in the market and ascend as a frontrunner in the industry.

It stands as a revolutionary brand, which is being noticed by more and more customers as well as by several private investors.

Several factors have contributed to setting the company's service offerings apart from the competition and elevating its prominence. These services predominantly encompass exceptional customer support, seamless installation within specified timelines, and unwavering dependability when it comes to speed and data, with a remarkable accuracy rate of 99.99%.

Speaking of the achievements of the company since its incorporation, Mr. Antony B Adaikalam, Founder of jOKER fiBER, shares, "We have successfully set up Greenfield infrastructure in a major region of Trichy, which in itself is a huge achievement, and we are looking forward to expanding to more cities in Tamil Nadu, for which the groundwork has already begun.

Also, we have been investing our resources in the development of process automation through software technologies by developing our Automated Device Installation software, FTTH Design Software, Automated Support through the bot, Frequent follow-up feedback, suggestions, and the latest technologies on the FTTH field."

Throwing light on the plans of the company, he informed us that the company is all set to expand its footprints in 5 Tier II and 10 Tier III cities before the end of 2018. Conjointly, planning for further expansion in the entire Tamil Nadu by 2025 is in process.

The Inspiration Behind the Success

Antony B Adaikalam, the Founder of jOKER fiBER, brings extensive managerial expertise to the table, a critical factor in shaping an efficient corporate framework.

His ability to swiftly comprehend and render effective decisions tailored to specific challenges is noteworthy. Furthermore, he takes pleasure in mentoring and nurturing young talents, guiding them towards becoming proficient experts in their respective domains.

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